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You are here: Home » FAQ » Electric Handbike

Electric Handbike

  • Q What’s the max loading of this product?

    A In general, the products are designed to carry up to 100kg, with heavier weights, the motor power on inclined and start-up will not optimal, and the range will be affected.
  • Q Can I take it on plane?

    A If you plan to fly, it's recommended to choose the 36V 7.8AH version with 280WH lithium battery, as it complies with aviation transportation regulations.
  • Q Is it suitable for both indoor and outdoor use?

    A Yes, the flexible rotation angle and powerful torque can provide you with personalized travel choices, including home, outdoor, shopping mall, and even travel freely
  • Q Can the product be customized in term of color?

    A Yes, we usually keep a certain number stocks of different colors frame for quick delivery. we are also capable of providing customized services to meet user’s specific needs. 
  • Q Are spare parts readily available?

    A Yes, spare parts can be supplied together with your order, or whenever you need for repair or replacements.
  • Q How long does it to charge the battery?

    A We send smart AC 100-240v 2A charger, charging time for 16ah battery is about 6-8hours. The battery can be recharged even if they aren’t completely empty, so you can recharge your battery whenever it is convenient for you.

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